BAY CITY, Mich. -- Officials in Mid-Michigan said the 93-year-old man who owed more than $1,000 in unpaid electric bills froze to death inside his home -- where the municipal power company had restricted his use of electricity.

Neighbors and friends of Schur want answers as to how this could happen.

“Now that we do know it was hypothermia, there’s a whole bunch of feelings that I’ve got going through me,” said Jim Herndon, a neighbor of Schur’s. “There’s anger, for the city and the electrical company.”

Bay City officials said changes are on the way in an attempt to not let another instance like this happen again.

An autopsy determined Schur died from hypothermia in the home he lived in for years.

A medical examiner who conducted the autopsy on Schur told TV5 and WNEM.com that Schur died a painful death due to the hypothermia.

Dr. Kanu Varani said he’d never seen a person die of hypothermia indoors.

A neighbor who lives across the street from Schur is angered that the city didn’t personally notify the elderly man about his utility situation.

Schur’s neighbor, Herndon, said Schur had a utility bill on his kitchen table with a large amount of money clipped to it, with the intention of paying that bill.

Right now the city said the situation is still under investigation.

A memorial service for him will take place Wednesday at 11:00 a.m. at the Gephart Funeral Home in Bay City.

Meanwhile, Bay City Electric Light and Power is raising rates. The move was approved Monday night and the retro-active rate hike will cost the average homeowner an extra $21 per year.

The change will take effect this spring. The 3 percent increase comes on top of a 9 percent hike approved last summer.