Genesys To Close ERs, Open Urgent Care Center 7-12-2010 - WNEM TV 5

Genesys To Close ERs, Open Urgent Care Center 7-12-2010

Genesys Health Systems announced Monday its plans to realign emergency care services and establish a patient care facility in downtown Flint as part of the city’s revitalization initiatives.
The hospital said the move is part of its commitment to providing medical care and services.
After a comprehensive assessment of the community's current and future health care needs, Genesys said it determined a downtown Flint location for outpatient clinical services and an urgent care facility would be most advantageous for patients and the city of Flint.
According to Chris Palazzolo, Genesys chief financial officer, factors contributing to this decision included: the shift in patient care volumes over the last few years, a change in levels of care and the type of care most needed in certain geographic areas, an aging Genesys West Flint Campus building, and an "opportunity to partner with the city of Flint in its aggressive revitalization efforts."
"Volumes in the emergency departments at the Genesys West Flint Campus and the Genesys East Flint Campus have declined steadily over the past few years, and trends have shown the majority of patients using these two EDs require a level of care that meets urgent care criteria, not emergency care," Palazzolo said.
As a result, Genesys will close these two EDs and open urgent care centers.
One of the two urgent care facilities will be located in the yet-to-be determined site in downtown Flint, and the second will remain at the Genesys East Flint Campus in Burton.
The EDs at the Genesys West Flint Campus and East Flint Campus will close Nov. 1. The urgent care center at the East Flint Campus will open Nov. 1. Date for the second urgent care facility opening will be announced after the downtown Flint site is chosen.
Genesys issued this FAQ Monday about its decision to close two emergency rooms:
Q. Why is Genesys closing its two emergency departments?
Over the past several years, volumes have steadily declined at the two emergency departments (EDs) – Genesys East Flint Campus in Burton and Genesys West Flint Campus in Flint (at Beecher and Ballenger).
The majority of patients seeking services at these two EDs have urgent care needs, not emergency care needs.
Q. If patients who previously used the Genesys EDs at the East Flint Campusand West Flint Campus need emergency care, where do they go?
Genesys Regional Medical Center’s Health Park ED and Trauma Center is about 10 minutes from these two EDs.
Most patients have been coming directly to Genesys Health Park for emergency care over the past 13 years.
In addition, there is sufficient access to emergency and urgent care within the areas surrounding the West Flint Campus.
Q. When will the two Genesys urgent care facilities open?
The East Flint Campus urgent care facility will open Nov. 1.
The proposed Genesys urgent care facility in downtown Flint is still in the planning stages and has no opening date scheduled at this time.
Q. What will be the hours of the urgent care centers?
The East Flint Campus urgent care facility is currently scheduled to be open noon to 8 p.m., seven days a week.
Hours of the urgent care clinic slated for the downtown Flint facility have not yet been determined, but will be communicated as the initiative develops.
Q. When will Genesys know the location of its new facility in downtown Flint?
Genesys plans on sharing further details on the project this fall.
Q. Has Genesys targeted a particular area in downtown for its new facility?
Genesys is working closely with the Genesee Regional Chamber of Commerce, Uptown Developments and the city of Flint to determine a location that is easily accessible for pedestrians and individuals taking a bus, and one that offers ample parking.
Q. What are the services Genesys is proposing to offer at this new facility?
Currently, Genesys plans on including urgent care and outpatient clinical care services, medical education and research. More details will be shared as the initiative develops.
Q. Is Genesys building a new facility or leasing space in an established building?
Genesys plans on leasing space for the new facility in downtown Flint.
Q. Why did Genesys choose downtown Flint for this new facility?
As part of our Mission of care and long-term commitment to this region, Genesys recognizes the opportunity for creating hope, and for meeting the strong and growing needs of the people in downtown Flint.
Through VisionScape (Genesys’ long-term vision for the future), Genesys has various comprehensive plans for community revitalization – one includes opening a new facility in downtown Flint to meet the current and future healthcare needs of patients in that area.
Our plan for a new Genesys facility in downtown Flint also is closely aligned with the plans for Flint’s revitalization that are underway with the Genesee County Chamber of Commerce, Uptown Developments and the city of Flint.
Q. Will any employees lose their job, in particular, when you close the two EDs?
These realignments are not expected to result in a personnel reduction. Genesys is not eliminating any service lines and is not reducing beds.
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