Computer Issue That Stalled State Offices Fixed 5-19-2011 - WNEM TV 5

Computer Issue That Stalled State Offices Fixed 5-19-2011

A state agency says a computer system problem that interrupted transactions at Michigan Secretary of State branches has been fixed.
The Michigan Department of Technology, Management and Budget says it resolved the problem about 5 p.m. Thursday.
The department says an outage occurred Wednesday on a mainframe computer that supports secretary of state branch office systems and some other state departments. The problem stemmed from a broken fiber link.
Secretary of state branch offices were open Thursday, but citizens visiting them weren't able to conduct most business transactions.
Secretary of state offices are waiving late fees for those customers who are unable to get service because of the computer problem.
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