Closed Caption Concerns - WNEM TV 5

Closed Caption Concerns

Closed Captioning Concerns, Complaints

For concerns about closed captioning on WNEM TV5 please contact our hot line at 989-758-2004 or by email at You may also fax your concern to 989-758-2142. WNEM TV5 will make every effort to respond or otherwise resolve your inquiry within 24 hours, or one business day.

Written closed captioning complaints should be directed to one of the following methods of communication:

  • Mail:
    Karen Frey
    Creative Services Director
    107 North Franklin Street
    Saginaw, MI 48607
  • Email:
  • Fax: 989-758-2142

Before sending a formal written complaint, we recommend you first contact our captioning hot line at 864-288-2100. We may be able to resolve your problem immediately without the need for a formal complaint. In any event, we will respond to your complaint within 30 days.

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