Water main break results in boil advisory for Suffield - WNEM TV 5

Water main break results in boil advisory for Suffield

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An early morning water main break has resulted in a boil water advisory for residents of Suffield.

Connecticut Water official said the break was reported in Enfield near the Route 190 bridge early Wednesday morning.

As a result of the break, officials said about 1,000 customers in Suffield reported little to no water pressure. 

Officials said because of the low pressure, bacteria could have made its way into the water system, and customers are now being advised to take the following precautions:

  • Boil tap water for at least one minute before drinking, using for cooking or brushing teeth.
  • Use bottled water as an alternative.
  • Do not use ice cubes or beverages that were made with the water until it is confirmed safe to drink.

As of 2:30 p.m., crews completed repairs to the break and the hole was filled. The repair was challenging because it is right near the train tracks, according to water Connecticut Water officials.

"A precautionary boil water advisory is issued anytime water pressure in water drops below 20 pounds per square inch because the reduced pressure inside the water main means there is a possibility that bacteria can get into the water main," said Daniel J. Meaney, who is a spokesman for Connecticut Water. "It does not mean that bacteria is in the water. Lab testing is done to confirm that the water is safe to consume."

Officials said they have collected samples of the water, which are being tested by a state certified laboratory. The results are expected back by Thursday.

For a complete list of streets being advised to boil their water, click here.

Business employees told Eyewitness News that they lost customers Wednesday.

"At first, we couldn't get things right away, so we lost a lot of sales today and people were unhappy," said Dunkin Donuts Store Manager Jeff Torres. "And I feel so bad but we just want to make sure they are safe."

However, one business did benefit from the water main break.

"We have been selling a whole lot of water since about 5 a.m. this morning," said Food Mart Store Manager Roberta Brooks. "So, it's been good for business? Yeah, definitely we put out several gallons of water this morning."

Customers with questions can contact Connecticut Water at 800-286-5700.

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