(CNN) -- Roaches crawling out of air vents. Roaches climbing up seats and windows. Roaches on people's coats and hats. Roaches everywhere.
It sounds like a scene from a horror movie -- but is in fact what passengers say happened on a Greyhound bus journey from Atlantic City to New York on Friday.
"There's like a thousand roaches," passenger Dawn Alexander told CNN affiliate WABC. "And when I say infested, I mean infested. People were in the aisles literally brushing roaches off of them."
"We thought it was one. It turned out to be a whole house full of roaches," said a fellow passenger.
"I sat down -- roaches started crawling up on our clothes, falling down from the ceiling. Everything," said another.
Cellphone footage shows the pests scurrying across the bus floor and steps.
Greyhound's Media Relations Director Maureen Richmond said the bus driver had acted swiftly when passengers alerted him to "bugs on the bus."
"He immediately pulled the bus over and radioed our dispatch office for assistance," she told CNN.
"A second bus was immediately sent to continue the trip into New York. We have spoken with each passenger and provided full refunds."
Greyhound has apologized for the inconvenience to the 48 passengers on board the bus, which departed Atlantic City around 10 a.m. Friday.
"We are investigating how they got there -- in bags or from the bus," said Richmond.
What caused the insects to start pouring out of the air vents about 15 minutes into the journey is not yet clear -- nor what Greyhound plans to do to get rid of them.
Alexander told WABC she was sitting in the back of the bus when she saw those toward the front starting to panic.
"Then after a while, the panic got towards the back because we all started looking around and saw roaches crawling everywhere," she said.
According to the National Institute of Environmental Health Sciences, roaches "are common even in the cleanest of crowded urban areas and older dwellings" and are found in all types of neighborhoods.
Happily, the pests don't usually hitch a ride on a bus to the Big Apple.
CNN's Erinn Cawthon contributed to this report.
Michigan State Police are investigating a police-involved shooting and said the man who was fatally shot had only one wrist in handcuffs when other officers arrived on the scene.More >
Brianna Vibert, 24, was last seen at the Marathon Gas Station at 3635 Miller Road in Genesee County on Saturday, July 15.More >
One person is dead after two vehicles collided, throwing two people from their vehicle and flipping one of those vehicles on its roof.More >
After running away from his Minnesota home in 1976, 16-year-old Jimmy Haakenson called his mother, told her he was in Chicago, then disappeared forever.More >
The family of an American baby born premature in Mexico said the infant is being held at a hospital in Cancun until a growing medical bill is paid.More >
Apple Mountain will not open its ski slopes this winter. The Freeland business said several repairs need to be made before they can reopen the slopes.More >
A woman claims her family was kicked off a JetBlue flight in South Florida after her 1-year-old daughter became agitated, but the airline says that's not the case.More >
The BBB is warning credit and debit card users about how scammers looking to gain access to your information.More >
Usually, divorces, child custody and things of the like nature can be extremely stressful, not to mention divisive. However, Brittney Johnson is praising her ex-husband’s new wife on her ability to love and care for her daughter.More >
The suspect, identified as Kristen Anderson, "rubbed her blood onto the face, legs, and hair of [one of the girls]," according to court paperwork.More >