Flint's police chief says 911 employees will get additional training after officers weren't sent to a Domino's Pizza location when a manager called to report that an employee was being assaulted.
Training is scheduled to start April 24. Chief James Tolbert said in a statement that he reviewed recordings of the Feb. 20 calls to 911 and an investigation resulted in a reprimand being issued.
Heather Napthen called 911 three times after an irate customer came into complain about a $97 pizza order.
Napthen is heard saying: "Oh my god, this girl is hitting my employee. I need someone out here now."
A dispatcher responds that no one is available to come and check it out.
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