Business receives huge water bill - WNEM TV 5

Business receives huge water bill

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Columbus Laundromat Columbus Laundromat
A look at what the business was charged. A look at what the business was charged.
BAY CITY, MI (WNEM) -

A local business manager was stunned to see her most recent water bill. Kim Haken runs the Columbus Laundromat in Bay City. She says when she opened the bill, it read that the company owed $18,000.

When she called the city to ask about the problem, she says she was told a billing mistake meant she was paying too little each month for more than a year.

Once they realized the mistake, she was $18,000 behind - and it's due next week.

"I panicked. I panicked and I got angry and tried to ring some bells and make some noise," Haken said.

The city has already offered a 10 percent discount on that bill.

City Manager Richard Finn said it's an ongoing situation and they plan to meet with Haken next week to find a solution that works for both parties.

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