Michigan cell phone customers to receive more than $500 million - WNEM TV 5

Michigan cell phone customers to receive more than $500 million in lawsuit with Verizon and Sprint

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LANSING, MI (WNEM) -

Michigan Attorney General Bill Schuette has announced that Michigan is set to receive $307,998 as a part of the Verizon settlement and $230,936 from Sprint $538,934 altogether. It's part of $158 million payments to Michigan and the other 49 States and the District of Columbia that resolve allegations that Sprint and Verizon placed charges for third-party services (PSMS charges) on consumers' cell phone bills that were not authorized by the consumers, a practice known as "mobile cramming."

"Consumers should never have to pay for cell phone services they did not request," said Schuette.

"I am pleased that as a result of this and other settlements with cellular providers, we are better able to protect consumers from cell phone cramming going forward. We will continue to aggressively pursue anyone seeking to skirt the rules at the expense of Michigan families and their hard-earned dollars."

According to a news release from Schuette's office, in total, Michigan has received $1,277,748 as a part of four national cramming settlements with major carriers. Sprint estimates that 10 - 12 million postpaid customers, plus an estimated 250,000 - 750,000 prepaid customers were levied a commercial PSMS charge on or after January 1, 2010 and will be eligible for redress under the Sprint settlement nationwide. It is estimated that 23.5 million Verizon Wireless consumers across the country will be eligible for redress under the settlement also. In Michigan, it is estimated that 726,150 Verizon customers and 316,725 - 393,975 Sprint customers will be eligible for redress under the settlements.

Consumers can submit claims under the redress programs by visiting www.SprintRefundPSMS.com and/or http://cfpbsettlementverizon.com/. On those websites, consumers can submit claims, find information about refund eligibility and how to obtain a refund, and can request a free account summary that details PSMS purchases on their accounts. Consumers who have questions about the redress programs can visit the program websites or call (877) 389-8787 (Sprint), and/or (888) 726-7063 (Verizon).

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