Local Volkswagen dealers handling emission fallout - WNEM TV 5

Local Volkswagen dealers handling emission fallout

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"We were as surprised as anyone we didn't know anything about it," said Danny Dunfield.

Dunfield is the general manager of Al Seera Auto Plaza in Grand Blanc. His dealership sells Volkswagens. He was shocked to learn the automaker is recalling 500,000 vehicles nationwide as part of an 11 million vehicle recall worldwide.

Dunfield said he hasn't heard anything from Volkswagen yet but he's making sure his consumers stay in the loop.

"We're just trying to make sure our customers are taken care of," Dunfield said.

Federal regulators said Volkswagen intentionally violated clean air laws using software to evade EPA emission standards. The company has set aside $7 billion for anticipated fines. But the EPA could fine Volkswagen up to $18 billion.

That news sent Volkswagen stock in a tailspin. Right now, Dunfield is urging his customers to be patient.

"Right now, I think we need to wait and see where Volkswagen wants to go with this or is going with this," Dunfield said.

The CEO of Volkswagen USA, Michael Horn, admits his company made a mistake.

"Let’s be clear about this. Our company was dishonest with the EPA, with the California Air Resources Board, and with all of you. And in my German words we have totally screwed up," Horn said.

Dunfield said no matter what Volkswagen decides, his car buyers will be taken care of.

"Reach out to us and we'll certainly gather whatever information we gather once Volkswagen makes it available and we'll work with each and every one," Dunfield said.

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