Criminal investigation into undelivered appliances - WNEM TV 5

UPDATE

Criminal investigation into undelivered appliances

Posted: Updated:
BAY CITY, MI (WNEM) -

Joan Meyer is remodeling her kitchen. 

She ordered all new appliances from Stambaugh Appliance in Bay City, paying about $6,100 for a new microwave, stove, refrigerator, and dishwasher.

“A black stainless steel dishwasher,” Meyer said. “And it's going to be a double oven stove I’m supposed to have.”

She paid, she picked up the microwave, but the rest of the appliances? She never saw them.

“I came back and called the next day, and sure enough, um, they were closed,” Meyer said.

TV5 went to Stambaugh Appliance and found a sign reading: “closed for inventory.”

Meyer says her check cleared on Dec. 23, and she was set to receive her new appliances on Jan. 11.

But now, she has no new appliances, she's out money, and the business has shut its doors.

“My husband and I are still upset because no one has even contacted us to let us know what's going on,” Meyer said.

This week she filed a police report, only to find out she wasn't alone.

“When I called them Tuesday, they told me to come down. That's when I found out there were five complaints that day,” Meyer said.

The Bay City Police said on Jan. 25, there is an open investigation into Stambaugh Appliance, but no charges have been filed.

Meyer said her family is frustrated, and worried they may not see their $6,100 again.

“That's a lot of money to us, and when you give someone it, you expect them to do right by you,” Meyer said.

On Jan. 25, TV5 spoke to the attorney representing the owners of Stambaugh Appliances, Fred and Patricia Savage.

The attorney said there are "a lot of moving parts into this criminal investigation." He said the closing of the store is a result of improper financial transactions, which crippled the company's ability to stay open.

He hinted the owners are not responsible, but they are now cleaning up the problem.

No more than 20 customers, he said, have been affected by the store closing, like Meyer.

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