Scam has cost people millions across nations - WNEM TV 5

Scam has cost people millions across nations

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SAGINAW, MI (WNEM) -

The Better Business Bureau has 123 complaints on file for a company called Prime Technologies spanning from Canada, the United States and the Caribbean.

Prime Technologies LLC – also known as Avangatee, Divine Tech, PCaid24x7, Prime & Tech Solutions, Prime Tech, Prime Tech Help, Prime Technology, Speeders PC, Superior Tech, Superior TechHelp, and TechMind4u – is part of a computer scam.

Consumers are contacted by a pop up which freezes their computer with a phone number prompt or a phone call insisting immediate action is needed.

Prime Technologies LLC then gets access from consumers and then installs a series of programs to protect from future problems. However, these are malware programs providing the company access to personal and financial information as well as your computer activity.

The claims reported to the Better Business Bureau have become increasing aggressive when people challenge the pricing. Consumers have reported everything from vulgar language to having their computer’s web cam turn on while threatening their family.

A Michigan woman’s elderly mother fell victim to the scam, resulting in her loss of $2,500.

The Better Business Bureau suggests victims of this scam:

  • Go to a service technician approved by your computer company. It has been reported that the company embeds their programs into your Basic Input Output Systems (BIOS) which means there is no DIY remedy. Check with BBB.org to find a list of computer technicians you can TRUST.
  • File a complaint immediately. Report this incident to http://www.ic3.gov and if payment was made by mailing a check go here https://postalinspectors.uspis.gov/ . This information will assist law enforcement officials.
  • Contact service provider. Make your computer company aware of the situation. Some companies have created cyber crime units to look into scams of this nature.
  • Change all passwords. Especially any accounts you may have accessed on your computer.
  • Monitor bank activity. Alert your bank to the fraudulent activity and monitor statements closely.

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