Broken elevator at senior living center causing problems for res - WNEM TV 5

Broken elevator at senior living center causing problems for residents, medical personnel

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A high-rise building, a broken elevator and elderly residents can be a bad combination, especially in a medical emergency.

Maplewood Manor recently underwent a massive renovation, including improvements to its elevators. The work is done but for months the freight elevator routinely used at the senior living center by firefighters and emergency medical personnel has been out of service. 

"It seems like the emergency team is there every weekend to take someone out and they can't get their gurney into the elevator and it's just not right,” said Kay Moore, a resident at Maplewood Manor.

Since October of last year, a multi-million dollar renovation project, including elevator upgrades, has put the passenger and freight elevators out of commission.

The downtime has been staggered.

One car is always running but for about four months the freight elevator used to transport elderly patients to the ground floor in medical emergencies has been inoperable.

“No, it isn't [safe] because if they're very ill why would you put them vertical in a wheelchair to bring them down,” Moore said.

Doug Rise, an executive director of the Bay City Housing Commission, said he shares the frustration over getting his elevators up and running again. A state inspector is expected June 1.

“Well, the contractor was completed with his work a week ago and it’s taken that long for them to be able to schedule a state inspector,” Rise said.

Where does that leave residents of Maplewood Manor?

“I’ve mentioned it, I’ve talked to them, I’ve called them. Everyone in the building is complaining but they’re old and they don’t know what to do other than complain to management,” Moore said.

Moore is still a bit frustrated over the situation, but as far as Rise and the building commission is concerned, that elevator is ready to run they are just waiting to get a state inspector out to verify and sign off on it.

A spokesperson from the Elevator Safety Division told TV5 there are only 24 elevator inspectors to cover the entire state, except Detroit. They have to approve work completed by contractors as well as make all the annual inspections. 

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