Residents complain of no working elevators in senior high rise c - WNEM TV 5

Residents complain of no working elevators in senior high rise center

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Problems at a local senior living center seem to be getting worse.

Last month TV5 told you about the elevator at Maplewood Manor that has been inoperable for months until a state inspector gives it the OK to use.

Not only is that elevator out of service, but the only other elevator in the complex is shutdown for repairs. That has left elderly residents in the high-rise apartments with the only option of taking the stairs.

"I'm tired of it," Kay Moore said.

She said she's sick of having to use the stairs to get to and from her sixth floor apartment.

Moore said Rohde General Contractors are failing to do their job and keep the elevators operational.

"They come for two days. They're gone for three weeks. It's one excuse after another," Moore said.

That's been creating problems for residents like Dawn Glesner's mother.

"We had a doctor's appointment at 8:30 and we could not leave the fifth floor unless she was to climb down the stairs and she's not able to," Glesner said.

Glesner believes Maplewood Manor isn't looking out for the tenants they serve.

"To me this is elder abuse. These people are stuck in their apartments. They're not able to do what they need to do," Glesner said.

TV5 caught up with the person in charge to find out when the problem will be fixed.

"Right now we're doing everything we can. We've got a service technician coming in to make a circuit board that is compatible with the old system and the new system. They just want to make sure that it's completely safe," said Alfie Hupp, employee for Rohde.

Hupp said a state inspector was on the site working with the contractors to try and solve the problem, but he couldn't say when the elevators will be working again.

"There is no date right now. Like I said, it's in the process and it's just a matter of him building that circuit board and getting it taken care of," Hupp said.

Hupp insists his business is doing everything possible to get the elevators back in working order. He said he understands the frustration the residents are feeling.

As for Moore, she doesn't want understanding, she wants action.

"It's OK to talk about, but you know I want to get things done," Moore said.

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