Couple drops family heirloom at jewelry store, never get it back - WNEM TV 5

Couple drops family heirloom at jewelry store, never get it back

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Imagine dropping off a piece of jewelry to get cleaned and you never get it back.

One Mid-Michigan couple has been dealing with the issue for months. As they try to get their precious family heirloom back, the store's owners are nowhere to be found.

"It was his mother's watch ya know? And all they said was it needed a cleaning," Cheryl Podnar said.

She and her husband Zip said they could have never guessed what would happen after dropping off a gold watch to Wall and Webb in Midland.

The couple dropped off the watch three months ago and still haven't received it back.

"It's been in the family for quite a while and when my mom passed away it went to my oldest sister and then when my older sister passed away it came to me," Zip Podnar said.

The family heirloom, valued at $800, was dropped off in June. After a month without any word on the watch, Cheryl Podnar began to worry.

"So after a month I called him to see what was going on and he says, 'well, we got a lot of business and I don't know what's going on. But as soon as we get it done we'll call you.' And so another month goes by and I didn't hear from them," she said.

That's when the couple decided to go into the jewelry store to pick up the watch whether it was finished or not. That's when Cheryl Podnar said things got ugly.

"He got very belligerent and even the mother got belligerent," she said.

She said the store told them the jeweler working on it was on vacation. Several weeks later they have been unable to contact the owners of Wall and Webb entirely.

"When we came down yesterday, it's locked. There's nobody around," Cheryl Podnar said.

There are no visible signs posted that the store is closing, but every time they visit the store it's not open.

TV5 went to the store on Thursday to ask the tough questions, but despite its 10 a.m. open time, no one was around.

TV5 contacted the Better Business Bureau in Metro Detroit. They said a similar complaint was filed back in 2014, but was unresolved.

Cheryl Podnar said she hopes the owners will step up and do the right thing.

"I just would like the watch back. That's all," she said.

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