Couple reunited with family heirloom - WNEM TV 5

Couple reunited with family heirloom months later

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MIDLAND, MI (WNEM) -

A Mid-Michigan couple say they’ve been reunited with their precious family heirloom months after they dropped the piece of jewelry off to get cleaned.

Cheryl and Zip Podnar dropped their family watch off at Webb Jeweler in downtown Midland to get repaired, but months later, they still had no watch and found the business doors locked.

The owners of the business now tell TV5 the store is indeed open and the Podnars showed up Tuesday morning to pick up their heirloom.

Now, Cheryl Podnar's gold watch is back home.

"He went around the desk, picked it up, took it out of the envelope, and he handed it to us and that was it,” Podnar said.

Podnar said she took the family heirloom to the shop for a cleaning. She contacted TV5 after waiting three months for its return.

“After I went on and on and on and all the excuses we were just fed up,” Podnar said.

When TV5 visited the store last week, the doors were locked and no one was around. The confusion behind everything lies in a sign, according to the owners.

The sign said the business was closed for vacation from Aug. 27 to Sept. 6. The owners said the sign had fallen and caused confusion as to why the store was not open.

A business spokesperson said off camera they’ve been in operation for 54 years and have had thousands of happy customers.

They said they are committed to customer satisfaction, proudly displaying an award in their window from the Downtown Business Association.

As for Podnar, she’s just glad to have her watch back. 

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