AG's office offers tips to avoid robocall scams - WNEM TV 5

AG's office offers tips to avoid robocall scams

Posted: Updated:

The Michigan Attorney General’s Consumer Protection team has released an alert to help Michiganders understand robocalls, and how to avoid being scammed by them.

If you answer a call and hear a recorded message instead of a live person, it’s a robocall, and it is probably a scam designed to get you to give your personal information or your money, according to officials.

Don’t call back, and don’t provide any information unless you initiated the call or you know it is reliable.

It’s also important to note that government entities do not make robocalls threatening you with arrest or asking for immediate payments.

For instance, a robocall threatening arrest may sound like this:

“From the headquarters which will get expired in next 24 working hours. And once it get expired after that you will be taken under custody by the local cops as there are four serious allegations pressed on your name at this moment. We request you to get back to us so that we can discuss this case before taking any legal action against you.”

Here are a few tips from the Attorney General’s office on how to spoke a fake message:

  • Someone calls from the government instilling panic and urgency that there are pending charges or an outstanding case against you is a common threat.
  • Listen for broken English or poor grammar: many robocalls are placed from foreign countries.
  • The top ten worst area code offenders for 2017 included: (202); (469); (312); (817); (832); (210); (281); (909) and (214).

And here’s a few ways to avoid getting scammed:

  • Hang up if you are asked to pay with a cash-to-cash money transfer; a PIN from a cash reload card; or a remotely-created payment using your bank account information. It is illegal for any telemarketer to accept any of those forms of payment.
  • Report government imposters to the Federal Trade Commission.
  • Always ask for written verification of any debt. Never pay a debt by wiring money or using a pre-paid debit card. Even if you owe a debt, you still have rights under the Fair Debt Collection Practices Act.
  • Consider using an app for your mobile phone to block robocalls and likely scams. RoboKiller received an award from the Federal Trade Commission, this app does however charge a small fee.

To report a scam, file a complaint, or get additional information, contact the Michigan Department of Attorney General:

  • Consumer Protection Division
  • P.O. Box 30213 Lansing, MI 48909
  • 517-373-1140
  • Fax: 517-241-3771
  • Toll free: 877-765-8388

Copyright 2018 WNEM (Meredith Corporation). All rights reserved.

Powered by Frankly
Powered by WorldNow CNN
All content © 2018, WNEM; Saginaw, MI. (A Meredith Corporation Station) . All Rights Reserved.
For more information on this site, please read our Privacy Policy, and Terms of Service, and Ad Choices.