New scam involves spoofing 911 number - WNEM TV 5

New scam involves spoofing 911 number

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Be aware, be alert, and don’t fall for the scam.

Mid-Michigan police agencies and central dispatch centers are warning of a scam using a spoofed “911” as a callback number.

Officials said that someone using 911 as a caller ID called a Michigan resident and said that someone in their family had been in an accident, and started to ask for personal information.

The person called her family member and found out they were fine.

But because of this new wrinkle in number spoofing, officials want you to remember:

  • If you get a voice call from 911, it will NOT be on a 911 line. If the 911 center calls you, it will always be on a 10-digit line, not a 911 line.
  • The only time that the digits 911 will show up as an incoming communication will be via a text.
  • If you get a call from someone who says that they are from 911 or other public safety department, like police, fire, or EMS, ask them for a number they can be reached and call them back.
  • NEVER give your social security, credit card, or insurance information over the phone.

If you think you’ve been spoofed or scammed, call the Michigan State Police Cyber Crimes unit at 1-877-MI-CYBER, or email

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