JULY 16 UPDATE: Sempliners has filed for chapter seven bankruptcy, which means its assets will be liquidated to pay off its creditors.
Brides-to-be are left scrambling after a longtime Mid-Michigan bridal shop suddenly closed its doors.
Sempliners Bride and Formal in downtown Bay City left a note on the door informing customers the store of more than 145 years is closed until further notice.
That has left brides with unanswered questions and possibly without a dress.
"It's just horrible. I can't believe someone would do that, especially for a wedding," said Danielle Rubis, bride.
Rubis is one of many brides left scrambling before their big day after Sempliners abruptly closed without warning its customers.
"As of right now, we're completely clueless. We have no idea what's going to happen with our tuxes or with the money that we've put deposits on and I feel like we just don't know where to go from here," Rubis said.
Thirteen groomsmen from her bridal party put down a $50 deposit on tuxedos, totaling $650 lost and no tuxedos in sight.
"I feel awful for our groomsmen because they're the ones that put down the money and if we do go somewhere else, now we'll have to ask them to put a deposit through another bridal shop. And I just don't think that's fair. i think someone needs to be held accountable," Rubis said.
The manager of the business is gone without a trace. Customers who have paid for their orders in full have been directed to a business nearby.
The Little Shop Boutique next door has been swamped with customers who have made purchases or deposits from Sempliners. They are even keeping a book of complaints for customers they can't help.
"This morning when I opened my shop there was 10 or 15 ladies outside my store waiting to get in," said Haley Kowalski, owner of the Little Shop Boutique.
The boutique has been helping frustrated customers since Tuesday.
"I had brides crying because they didn't get their dress," Kowalski said.
Some were able to leave with a happy ending, but most were faced with the harsh news of their items not being there.
"Honestly, I've got no idea what's going to happen to the people that paid and they don't have their items at this point," Kowalski said.
Sempliners didn't even warn their manufacturer, House of Wu in Florida, that they would be closing. The CEO of the company said lately, Sempliners has been behind on payments and have an outstanding balance. But the company is willing to help bridal parties any way they can.
"We have contacted two stores in that area and they agree to fulfill and help brides or bridesmaids getting their dresses. One of the stores is Infinity Bridal in Bay City, Michigan and the other is Viper Apparel in Bridgeport, Michigan," said Wen Wu, CEO of House of Wu.
As for Rubis, thankfully her big day isn't until December. So she has time to sort things out. But that's not the case for other brides.
"I do feel like time is on our side. That's why I feel so horrible for brides who have summer weddings or even fall," Rubis said.
Stacey Wozniak's wedding is Saturday, June 22.
"I didn't even believe it. I struggled with them in the beginning. It took several months to get the dresses in and having this happen, I was very shocked," Wozniak said.
Wozniak's bridal party received alterations from Sempliners, which she said were rushed and unprofessional.
"They are not done to a professional standpoint at my point of view," she said.
Wozniak's groomsmen ordered their tuxedos from Sempliners as well, but probably won't receive them.
"We are now dealing with an entirely different company. We have to go there and pay their prices which is $179.13," Wozniak said.
With her wedding being just four days away, Wozniak is stressed and scrambling to figure things out.
On the bright side, she has her dress for her big day.
"I'm thankful that I have my stuff, but there's other brides out there, they don't have their stuff," Wozniak said.
She has a message for the owner.
"You're ruining not lives, but you're ruining people's big day," Wozniak said.
The owner of the Little House Boutique said she also was not given a reason behind the abrupt closure.
TV5 has made several attempts to reach the owner of Sempliners for an explanation, but have not been able to reach them.